This review was intended for posting on TripAdvisor. Despite repeated attempts, I am unable to sign in to my TA account today, but offer my comments on Philippe's delightful Flanders Fields tour here instead.
Many tours offer "live commentary" that is informative. But when led by a knowledgeable guide--who not only has grown up in the area, but has studied World War I and devoted much of his life to educating others--the tour is quickly elevated from merely "informative" to memorable, thought-provoking, and enriching. Though Philippe has been providing this tour for many years, he seemed as engaged and eager to share his experiences and knowledge as I would have imagined him when he was just starting out.
For an excellent synopsis of the day, please see Kerrinhp's review (on the TA site). While everything about the tour was indeed well planned and executed, I offer these suggestions for Quasimodo's consideration: provide participants with a printed, detailed schedule of places to be visited (indicating those with restrooms), as well as (smaller) copies to take away of the large maps and photos that were passed around at various times during the tour.
Last, a minor point: As my hotel made a reservation on my behalf, I would have appreciated email confirmation as requested about pick-up time and drop-off point. It would have eased my anxiety beforehand about those details. (As it turned out, the shuttle that drove me from my hotel to the tour bus was half an hour early.)